Shipping & Curbside Pick-Up

Please note: Our Streetsville and Square One location remain temporarily closed. Our Streetsville studio is open Tuesday-Saturday 9-5 for curbside pickup.

Our online store remains open and fully stocked. We are offering same day curbside pickup, as well as regular shipping.  Please contact info@catalystandcompany.com or call 905 858 5500 with any questions. Need to do an in personreturn or exchange? Contact us to facilitate a curb side visit or come visit our Streetsville location.


Free Shipping is offered on orders above $75 pre tax for North American orders. This does not apply to refunded items or exchanges, seeReturns & Exchanges. International shipping is offered, please see options at checkout. 

In an effort toreduce the spread of COVID-19, orders are currently picked up by Canada Post twice weekly. 

The typical lead time for processing online orders for shipping is one to two business days. During sales, please allow up to five business days for your order to be processed. Orders are not packaged on Sundays + Mondays as our office in Mississauga, Ontario is closed.


If you receive a delivery notification but your package hasn’t arrived at your door, don’t worry, oftentimes the package will show up within the next 24 hours. In the event that the package still isn’t received, file a claim with Canada Post here:https://www.canadapost.ca/web/en/kb/details.page?article=item_not_delivered&cattype=kb&cat=receiving&subcat=maildelivery

Please note, this can take up to 10 days to resolve. If you have trouble, email info@catalystandcompany.com and we will help to file a claim with the shipping carrier.  We are not responsible for lost parcels in the event that an incorrect shipping address was entered.