Our Streetsville studio is open Tuesday-Saturday 9-5 and our Square One studio is open everyday 11-7.
We continue to offer curbside pickup at our Streetsville studio. Please contact email@example.com or call 905 858 5500 with any questions.
Free Shipping is offered on orders above $100 pre tax for Canadian orders and $150 pre tax for orders in the United States. This does not apply to refunded items or exchanges, see Returns & Exchanges. International shipping is offered, please see options at checkout.
The typical lead time for processing online orders for shipping is one to two business days. During sales, please allow up to five business days for your order to be processed. Orders are not packaged on Sundays + Mondays as our office in Mississauga, Ontario is closed.
If you receive a delivery notification but your package hasn’t arrived at your door, don’t worry, oftentimes the package will show up within the next 24 hours. In the event that the package still isn’t received, file a claim with Canada Post here: https://www.canadapost.ca/web/en/kb/details.page?article=item_not_delivered&cattype=kb&cat=receiving&subcat=maildeliveryPlease note, this can take up to 10 days to resolve. If you have trouble, email firstname.lastname@example.org and we will help to file a claim with the shipping carrier. We are not responsible for lost parcels in the event that an incorrect shipping address was entered.