Store Manager - Square One

STORE MANAGER

Availability : Full time

Location : Square One

We’re looking for a leader with a strong background in customer service to join our team! As the Store Manager, your focus will be to drive success and manage a passionate team.  The key objective is to inspire a hardworking team, help grow the business, create a great customer experience, and hit sales targets. 

QUALIFICATIONS

2+ years in a customer service based roll

POSITION DUTIES

  • Recruit and hire a high performing sales team
  • Serve as a brand ambassador by wearing product, providing company background, and product knowledge
  • Manage performance of each staff member
  • Opening and closing duties
  • Lead your team by example
  • Strive and exceed daily sales targets
  • Analyze and implement changes when necessary to meet sales targets, re-merchandise, and replenish product levels. 
  • Share your expert product knowledge with team and customers
  • Create and implement a strategy to run a successful store
  • Have an open and positive relationship with your team, be available to have hard conversations when needed, and give constructive criticism
  • Train staff on policies and procedure, expectations, brand culture, and customer experience
  • Oversee the store - inventory counts, repairs, inventory transfers, back stock organization, incoming inventory, inventory counts, 
  • Keep the store organized and clean
  • Communicate regularly with head office
  • Create and manage store schedule, schedule conflicts, and staff purchases

WHAT YOU’LL BRING

  • Ability to work well with others in a professional environment
  • Exceptional communication skills, both written and verbal
  • Ability to thrive under pressure to meet deadlines and targets
  • Excellent decision making and problem resolution skills
  • Strong planning and time management skills
  • Detail oriented, punctual, and organized
  • Knowledge of google suite (drive, docs, calendar, mail)
  • Drive to give exceptional customer experience
  • Ability to lead and inspire a team
  • Deep desire to put drive and effort into your work
  • Passion for growing a small business

---

Please apply by submitting your resume to hi@catalystandcompany.com with ‘STORE MANAGER - SQUARE ONE’ as the subject.

We thank all applicants for taking the time to apply. Only those selected for an interview will be contacted.