Store Manager - Square One
STORE MANAGER
Availability : Full time
Location : Square One
We’re looking for a leader with a strong background in customer service to join our team! As the Store Manager, your focus will be to drive success and manage a passionate team. The key objective is to inspire a hardworking team, help grow the business, create a great customer experience, and hit sales targets.
QUALIFICATIONS
2+ years in a customer service based roll
POSITION DUTIES
- Recruit and hire a high performing sales team
- Serve as a brand ambassador by wearing product, providing company background, and product knowledge
- Manage performance of each staff member
- Opening and closing duties
- Lead your team by example
- Strive and exceed daily sales targets
- Analyze and implement changes when necessary to meet sales targets, re-merchandise, and replenish product levels.
- Share your expert product knowledge with team and customers
- Create and implement a strategy to run a successful store
- Have an open and positive relationship with your team, be available to have hard conversations when needed, and give constructive criticism
- Train staff on policies and procedure, expectations, brand culture, and customer experience
- Oversee the store - inventory counts, repairs, inventory transfers, back stock organization, incoming inventory, inventory counts,
- Keep the store organized and clean
- Communicate regularly with head office
- Create and manage store schedule, schedule conflicts, and staff purchases
WHAT YOU’LL BRING
- Ability to work well with others in a professional environment
- Exceptional communication skills, both written and verbal
- Ability to thrive under pressure to meet deadlines and targets
- Excellent decision making and problem resolution skills
- Strong planning and time management skills
- Detail oriented, punctual, and organized
- Knowledge of google suite (drive, docs, calendar, mail)
- Drive to give exceptional customer experience
- Ability to lead and inspire a team
- Deep desire to put drive and effort into your work
- Passion for growing a small business
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Please apply by submitting your resume to hi@catalystandcompany.com with ‘STORE MANAGER - SQUARE ONE’ as the subject.
We thank all applicants for taking the time to apply. Only those selected for an interview will be contacted.
